Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Welcome to AlgoriVox Communication Academy ("AlgoriVox," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://algorivox.pro and use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our coaching programs or consultations
• Fill out contact forms or inquiry forms
• Subscribe to our newsletter
• Participate in surveys or feedback requests
• Communicate with us via email or phone

This personal information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Professional background and experience level
• Communication goals and challenges
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie preferences through our cookie banner and your browser settings. Note that disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our coaching services and educational programs
• Communication: To respond to inquiries, send appointment confirmations, and provide customer support
• Personalization: To tailor our services and content to your individual needs and preferences
• Marketing: To send newsletters, promotional materials, and updates about our services (with your consent)
• Analytics: To analyze website usage patterns and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights
• Payment Processing: To process transactions and manage billing

4. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Consent: You have given explicit consent for specific processing activities
• Contract Performance: Processing is necessary to fulfill our contractual obligations to you
• Legal Obligation: We must process your data to comply with legal requirements
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email delivery services
• Analytics and marketing platforms
• Customer relationship management

These providers are contractually obligated to protect your information and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Enforce our terms and conditions
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Retention periods vary based on:

• The nature of the information
• Legal and regulatory requirements
• Operational needs
• Your consent and preferences

When information is no longer needed, we securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Objection: Object to certain processing activities
• Restriction: Request limitation of processing in certain circumstances
• Portability: Receive your information in a structured, machine-readable format
• Withdraw Consent: Withdraw previously given consent at any time

To exercise these rights, please contact us using the information provided below.

9. Marketing Communications

If you have opted in to receive marketing communications, you may unsubscribe at any time by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at the email or phone number provided below
• Updating your preferences in your account settings (if applicable)

Please note that even if you unsubscribe from marketing emails, we may still send you transactional or service-related communications.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we ensure appropriate safeguards are in place, such as:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Other legally recognized transfer mechanisms

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below. We will verify your identity before processing your request.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

15. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us using the information above. We will respond to your inquiry within a reasonable timeframe.

16. Dispute Resolution

If you have a complaint about our privacy practices that we cannot resolve directly, you have the right to lodge a complaint with your local data protection authority or supervisory authority.